Privacy Policy

Last Updated: April 6, 2023

This privacy statement for Sims City Cleaners (the “Company,” “we“, “us“, “or“, “our“) explains how and why we might gather, store, use, and/or share (or “process“) personal information when you use our services (the “Services,” such as when you:

  • Visit our website at https://www.quickiecards.com/ or any of our websites that link to this privacy statement for further information.
  • Participate in any additional relevant activities with us, such as any sales, marketing, or events.

Questions or concerns? You can better understand your privacy options and rights by carefully reading our privacy statement. If you still have any questions or concerns, please contact us at [email protected].

Summary Of Key Point

The links provided after each main point in this overview will take you to further information on each of the subjects covered in our privacy policy.

What personal information do we process? We may process personal information about you when you access, use, or traverse our Services, based on how you engage with Sims City Cleaners and the Services, the decisions you make, and the goods and features you utilize.

Do we process any sensitive personal information? We don’t handle highly sensitive personal data.

Do we obtain any data from outside sources? We could get data from outside sources including social media networks, public databases, and marketing partners.

What steps do we take to process your data? We process your information to deliver, enhance, and manage our Services, keeping in touch with you, security and fraud prevention, and legal compliance. With your permission, we may use your information for other reasons. We only process your information when we have a good cause to do so under the law.

What circumstances and kinds of parties do we share personal information with? Under particular circumstances and with specified types of third parties, we may exchange information.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What rights do you have? Depending on where you are based legally, the privacy legislation that is in effect may indicate that you have certain rights about your personal data.

What rights do you exercise? The simplest approach to exercise your rights is to contact us or complete our data subject request form, which is available here. Every request will be taken into account, and we’ll follow any applicable data protection rules in doing so.

Want to learn more about what Sims City Cleaners does with any information we collect?

1. What Information Do We Collect?

The personal data you provide to us

In Short: You supply us with personal information, which we gather.

When you participate in activities on the Services, when you contact us, when you express a desire to learn more about us or our goods and Services, or in other ways, we may request personal information from you.

Personal Data, You Have Given. Your interactions with us and the Services, your decisions, and the goods and features you use all have an impact on the personal information we collect. The following is a list of the types of personal data we could gather:

  • names
  • phone numbers
  • email addresses

Sensitive Information. We do not handle any sensitive information.

The personal information you supply to us must be true, complete, and accurate, and you must notify us if any of this information changes.

Information automatically collected

In Short: When you access our Services, certain information is automatically gathered, such as your Internet Protocol (IP) address and/or browser and device characteristics.

When you visit, utilize, or navigate the Services, we automatically gather some information. This information does not reveal your specific identity (such as your name or contact information), but it may include device and usage data such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is largely required to ensure the security and functioning of our Services, as well as for internal analytics and reporting.

We, like numerous other organizations, collect information through cookies and other similar technologies.

The information we collect includes:

  • Log and Usage Data. Log and use data is information about service-related, diagnostic, usage, and performance that our servers automatically gather when you access or use our Services and store in log files. This log data may include your IP address, device information, browser type, and settings, as well as information about your activity in the Services (such as the date/time stamps associated with your usage, pages, and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings), depending on how you interact with us.
  • Device Data. We gather device data, which includes information about your computer, phone, tablet, or another device through which you use the Services. This device data may comprise your IP address (or proxy server), device and application identifying numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information, depending on the device used.
  • Location Data. We acquire location data, such as information on your device’s precise or imprecise location. The amount of information we collect is determined by the kind and configuration of the device you use to access the Services. For example, we may gather geolocation data about your present position using GPS and other technologies (based on your IP address). You can refuse to enable us to gather this information by either rejecting access to the information or removing your device’s Location setting. If you choose to opt out, however, you may be unable to utilize certain parts of the Services.

2. How Do We Process Your Information?

In Short: We process your information to deliver, enhance, and manage our Services, keeping in touch with you, security and fraud prevention, and legal compliance. With your permission, we may use your information for other reasons.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To identify usage trends. To better understand how our Services are being used so we can improve them, we may process information about how you use them.
  • To determine the effectiveness of our marketing and promotional campaigns. To deliver marketing and promotional efforts that are most relevant to you, we may process your information.
  • To save or protect an individual’s vital interest. When doing so is required to preserve or defend a person’s vital interests, such as to stop harm, we may process your information.

3. What Legal Bases Do We Rely On To Process Your Information?

In Short: We only use your personal information when we believe it is necessary and when there is a good reason (i.e., legal basis) to do so under applicable law, such as when you permit us, when we need to comply with the law, when we need to provide you with services, when we need to enter into a contract with you or fulfill one already in place, when we need to protect your rights, or when we need to pursue our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

We must outline the reasonable legal reasons we rely on to process your personal data in compliance with the Global Data Protection Regulation (GDPR) and UK GDPR. We may depend on the following legal basis in order to manage your personal data:

  • Consent. We may handle your information if you have permitted us to do so for a specific purpose. Your consent is revocable at any time.
  • Legitimate Interests. We may handle your information where we believe doing so is reasonably necessary to serve our legitimate business purposes, provided such interests do not outweigh your interests and fundamental rights and freedoms. We may process your personal information for some of the reasons listed below, for instance:
    • Send users information about special offers and discounts on our products and services
    • Develop and display personalized and relevant advertising content for our users
    • Analyze how our Services are used so we can improve them to engage and retain users
    • Support our marketing activities
  • Legal Obligations. When it comes to cooperating with law enforcement or regulatory agencies, exercising or defending our legal rights, or providing your information as evidence in a lawsuit in which we are involved, we may process your information if we believe it is necessary to do so to comply with our legal obligations.
  • Vital Interests. When we feel it is required to defend your vital interests or the vital interests of another party, such as when there are possible risks to anyone’s safety, we may process your information.

4. What Is Our Stance On Third-Party Websites?

In Short: We cannot guarantee the security of any information you disclose to third parties with whom we may link or who may promote our Services but are not directly associated with them.

The Services may contain ads from third parties who are not associated with us and may link to other websites, online services, or mobile apps, as well as links to third-party websites, online services, or applications. As a result, we make no promises about any of these third parties and disclaim all responsibility for any harm or loss resulting from the use of their websites, services, or apps.

No endorsement by us is implied by the presence of a link to a third-party website, service, or application. The security and privacy of the information you give to third parties cannot be guaranteed by us. This privacy notice does not apply to any information gathered by third parties. Any third-party websites, services, or apps that may be connected to or through the Services, as well as their privacy and security practices and policies, are not under our control. To get answers to your inquiries, you should check the policies of such third parties and get in touch with them.

5. Do We Use Cookies And Other Tracking Technologies?

In Short: We could gather and keep your information using cookies and other tracking technologies.

To access or retain information, we may use cookies and other tracking technologies (such as web beacons and pixels). Our Cookie Notice outlines specific information on how we use such technologies and how you can reject particular cookies.

6. How Long Do We Keep Your Information?

In Short: Unless otherwise required by law, we retain your information for as long as it takes to achieve the goals mentioned in this privacy notice.

Unless a longer retention time is needed or authorized by law, we will only store your personal information for as long as it is necessary for the reasons outlined in this privacy notice (such as tax, accounting, or other legal requirements). We shall not store your personal information for more than 90 days for any reason described in this notice.

If we no longer need to process your personal information for any legitimate business purposes, we will either anonymize it or delete it. If this is not possible (for instance, because your personal information was stored in backup archives), we will securely store and isolate your personal information from processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: Our goal is to safeguard your personal data using a system of administrative and technical security controls.

To ensure the security of any personal information we process, we have put in place necessary and reasonable organizational security measures. No electronic transmission over the Internet or information storage technology, however, can be guaranteed to be 100% secure, so we are unable to promise or guarantee that hackers, cybercriminals, or other unauthorized third parties won’t be able to circumvent our security and improperly collect, access, steal, or modify your information. Notwithstanding our best efforts to secure it, you bear all risks associated with sending personal information to or from our Services. You should only access the Services within a secure environment.

8. Do We Collect Information From Minors?

In Short: We do not intentionally sell to or collect data from minors under the age of 18.

We do not intentionally collect information from minors under the age of 18 or sell to them. By using the Services, you certify that you are at least 18 years old or that you are the parent or legal guardian of the minor dependent and agree to the use of the Services by the minor dependant. If we become aware that a user under the age of 18 has provided us with personal information, we will immediately deactivate the account and take reasonable steps to ensure that the information is removed from our files. If you become aware of any data we may have collected from children under the age of 18, please contact us at [email protected].

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can revoke your permission at any time by getting in touch with us using the information shown below in the section titled “How Can You Contact Us About This Notice?”

Please be aware, though, that this won’t affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent, nor will it affect the processing of your personal information conducted when applicable law permits, nor will it affect the processing of your personal information before its withdrawal.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “How Can You Contact Us About This Notice?” below.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit https://www.aboutads.info/choices/.

If you have questions or comments about your privacy rights, you may email us at [email protected].

9. Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for implementing DNT signals has been finalized. As such, we do not currently respond to recognizing and DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

10. Do California Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about formation (if any) we disclosed to third parties for direct marketing purposes and categories of personal the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request the removal of unwanted data that you publicly post on the Services. To request the removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:

  • Someone who is residing in the state of California for a reason other than transient or transitory.
  • Any person with their primary place of residence in the State of California who is visiting another country temporarily.

All other individuals are defined as “non-residents.”

If you fall under this definition of “resident,” we have legal obligations and rights relating to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category Examples
A. Identifiers Contact information, including a person’s true name, alias, mailing address, phone number, or mobile contact number, as well as their Internet Protocol address, email address, and account name
B. Personal information categories listed in the California Customer Records statute Name, contact details, educational background, occupation, job history, and financial details
C. Protected classification characteristics under California or federal law Gender and birthdate
D. Commercial information Information about transactions, past purchases, finances, and payments
E. Biometric information Voiceprints and fingerprints
F. Internet or other similar network activity Interactions with our and other websites, applications, services, and adverts, as well as browsing and search history, online activity, interest information, and online behavior
G. Geolocation data Device location
H. Audio, electronic, visual, thermal, olfactory, or similar information Photographs, audio, video, or call records made in the course of conducting business
I. Professional or employment-related information To serve you with our Services at a business level, we must have your company contact information. If you apply for a position with us, we must know your job title, work history, and professional credentials.
J. Education Information Student records and directory information
Inferences are drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s  preferences and characteristics Any of the above-mentioned personal data that has been gathered is inferred to provide a profile or summary of, say, a person’s likes and traits.

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitating the delivery of our Services and responding to your inquiries.

How do we use and share your personal information?

Sims City Cleaners collects and shares your personal information through:

  • Targeting cookies/Marketing cookies
  • Social media cookies

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by visiting https://www.quickiecards.com/contact-us/, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

In accordance with a formal agreement we have with each service provider, we may share your personal information with them. Each service provider is a business that processes information for profit and does so on our behalf.

Your personal information could be used by us for internal company needs, such conducting research for technical development and testing. Your personal information will not be “sold” in this situation.

Sims City Cleaners has not sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Sims City Cleaners has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

  • Category A. Identifiers, such as contact details like your real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
  • Category B. Personal Information, as defined in the California Customer Records law, such as your name, contact information, education, employment, employment history, and financial information,
  • Category C. Characteristics of protected classifications under California or federal law, such as gender or date of birth.
  • Category D. Commercial information, such as transaction information, purchase history, financial details, and payment information.
  • Category E. Biometric information, such as fingerprints and voiceprints.
  • Category F. internets or other electronic network activity information, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
  • Category G. Geolocation data, such as device location,
  • Category H. Audio, electronic, visual, and similar information, such as images and audio, video, or call recordings created in connection with our business activities.
  • Category I. Professional or employment-related information, such as business contact details to provide you with our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us.

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under “When And With Whom Do We Share Your Personal Information?”.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You have the right to request the removal of your personal data. Subject to certain exceptions allowed by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be necessary to protect, against illegal activities, we will comply with your request if you ask us to delete your personal information.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know;

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell your personal information to third parties;
  • the categories of personal information that we sold or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
  • the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

To identify whether you are the same person with whom we have the information in our system, we will need to confirm your identification after receiving your request. In order to match it with the data you’ve already given us, we need to ask you for information as part of our verification efforts. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. Depending on the situation, we could additionally employ additional verification techniques.

We will only confirm your identity or right to make the request using the personal information you supplied in your request. We shall refrain from asking you for further information for the purpose of verification as much as feasible. However, if we are unable to confirm your identification using the data we currently have, we may ask you for additional information in order to confirm your identity as well as for security or fraud prevention reasons. As soon as we’ve finished verifying you, we’ll remove any extra information you may have supplied.

Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
  • You can designate an authorized agent to request the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt-out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

To exercise these rights, you can contact us by visiting https://www.quickiecards.com/contact-us/, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

11. Do We Make Updates To This Notice?

In Short: Absolutely, in order to remain in compliance with applicable regulations, we will update this notice as needed.

This privacy notice may occasionally be updated. An new “Updated” date will be used to identify the revised version, and it will take effect as soon as it is made available. Whenever we make significant changes to our privacy statement, we’ll let you know by either publicly publishing a notice of the changes or by sending you a personal message.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at [email protected].

13. How Can You Review, Update, Or Delete The Data We Collect From You?

You may be able to request access to, alterations to, or deletion of the personal data we gather about you, depending on the laws that apply in your nation. Please fill out a request form if you want to ask to examine, amend, or remove your personal information.